Maintaining Unit Contact Information in the ERA Master Store

The ERA Master Store is an internal database that houses unit information used by ERA and Research Operations staff. As best practice, RAs are encouraged to review their unit’s contact information at least once a year and every time there is a department change including changes in staffing. To help units implement an annual review of their unit’s contact information in the Master Store we have prepared the guidance below.

How to Review Unit Contact Information Captured in the ERA Master Store

The ERA Master Store captures the following Unit Contacts:

  • Public Inbox
  • Pre-Award Research Administrators
  • Post-Award Research Administrators
  • After-the-Fact Reporting

PUBLIC INBOX

ERA will use the public inbox to send email notifications of new Award Activations and completed Award Change Requests. To review the public inbox for your unit(s):

  1. Access the “By College” tab of the Analytics Report “Award and Proposal Contacts by Department”
  2. Using the filters on the left side of the screen, search for your assigned unit(s)
  3. If your unit’s profile in the ERA Master includes a public inbox, this will be shown on the column “Public Email” otherwise the field will be empty
  4. If you need to add/remove a public inbox, work with your ERA Unit Administrator or send an email to ERA@asu.edu

UNIT CONTACTS

When a public inbox is not listed, ERA will use the listed unit contacts to send email notifications regarding new Award Activations and completed Award Change Requests . Additionally, listed unit contacts are used to grant access to After-the-Fact Review Reports and are also used by ORSPA to follow up with units regarding award activations, award change requests and HHS Salary Cap Monitoring. To review the unit contacts for your unit(s):

  1. Access the “RAs by Dept” tab of the Analytics Report “Award and Proposal Contacts by Department”
  2. Using the filters on the left side of the screen, search for your assigned unit(s)
  3. The report includes all three categories of contacts: After-the-Fact, Post-Award and Pre-Award. If any of the categories is missing for your unit, that means that there are no listed contacts for that category in the ERA Master Store.
  4. If you need to make changes to your unit contacts, work with your ERA Unit Administrator or send an email to ERA@asu.edu

General Questions

Where can I find the ERA Unit Administrator for my department?

You can check the “List of ERA Unit Administrators” sheet available here.

How do I request the ERA Unit Administrator role?

Requests for the ERA Unit Administrator Role should be submitted to ERA@asu.edu with the following information:

  1. Name of new Unit Administrator
  2. Email Address
  3. Unit Name/Unit Code for which the user will serve as a Unit Administrator
I have the ERA Unit Administrator Role. How do I make changed to my unit’s contact information in the Master Store?

You can review the ERA Unit Administrator Guide for step-by-step instructions on how to make updates. For questions, email ERA@asu.edu.