NIH will perform emergency maintenance on Thursday, January 16, 2020 from 6:00 P.M. to 9:30 P.M. Eastern Time. This maintenance has been mandated by the Department of Health and Human Services (HHS) to address critical Windows vulnerabilities. As a result, eRA Commons, ASSIST, IAR, iEdison and NIH’s eRA website ( https://era.nih.gov/) will be unavailable during the maintenance window.
If you feel the maintenance downtime impacts your ability to submit on time to NIH due dates, please follow NIH’s guidelines for dealing with system issues. You can take advantage of NIH’s online ticketing system or call their Service Desk toll-free: 1-866-504-9552, phone: 301-402-7469. It is acceptable to list multiple impacted applications in the same ticket.